Terms & Conditions

These Terms & Conditions govern your use of the HumanneRx website and your purchase or use of products and services offered through the website.

By accessing this website, creating an account, submitting an order, or purchasing any product or service from HumanneRx, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.

In these Terms, “HumanneRx,” “Company,” “we,” “us,” or “our” refers to HumanneRx. “You,” “your,” or “Buyer” refers to the person accessing the website or purchasing products or services.

1. Product Use & Medical Disclaimer

The products and services available through HumanneRx are intended to be used only as directed and in accordance with applicable laws, regulations, and professional guidance.

Information provided on this website is for general educational and informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

HumanneRx does not provide medical advice solely through this website. Certain products or treatments may require a clinical evaluation, consultation with a qualified healthcare provider, and/or laboratory testing before treatment is approved.

You should consult with an appropriately licensed healthcare professional regarding any questions or concerns about your health, medications, or treatment options.

2. Customer Responsibilities

By purchasing products or services from HumanneRx, you agree to:

• Provide accurate and complete information when requested.
• Follow all instructions provided by your healthcare provider.
• Use products only as directed.
• Follow applicable storage and handling requirements.
• Provide accurate medical and shipping information where required.
• Seek professional medical guidance when appropriate.
• Notify your healthcare provider of relevant changes in your health or medications.

HumanneRx is not responsible for misuse, improper handling, unauthorized use, or use contrary to professional instructions.

3. Eligibility and Age Requirement

You must meet all applicable eligibility requirements to purchase products or services through HumanneRx.

Unless otherwise permitted by applicable law, customers must be at least 21 years of age to purchase products or services through the website.

By completing a purchase, you represent that you meet the applicable age and eligibility requirements.

4. Clinical Evaluation and Treatment Approval

Certain HumanneRx products and treatments may require a clinical evaluation before they can be prescribed or dispensed.

Where applicable, a licensed healthcare provider may review your medical history, health information, and laboratory results before determining whether a treatment is appropriate.

Submitting an order or completing an online consultation does not guarantee that you will qualify for or receive a particular medication or treatment.

Healthcare providers may determine that a requested treatment is not medically appropriate.

5. Compounded Medications

Certain medications offered through HumanneRx may be compounded medications prepared by a licensed pharmacy.

Compounded medications are not FDA-approved in the same manner as FDA-approved commercially manufactured drugs. They are prepared pursuant to a prescription and applicable federal and state requirements.

Where applicable, compounded medications are prepared by a licensed 503A pharmacy pursuant to applicable requirements.

Product availability, formulation, dosage, and treatment eligibility may vary based on the clinical evaluation and prescription issued by the appropriate healthcare provider.

6. Liability Disclaimer

HumanneRx makes reasonable efforts to provide accurate information and quality products and services. However, HumanneRx does not guarantee specific medical or health outcomes.

To the fullest extent permitted by applicable law, HumanneRx and its affiliates, officers, employees, contractors, and service providers shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to the purchase or use of products or services.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

7. Health & Safety Responsibilities

You are responsible for understanding and following applicable instructions relating to any products or services you receive.

This includes:

• Potential risks and side effects.
• Proper dosage and administration.
• Proper storage and handling.
• Contraindications and warnings.
• Instructions provided by your healthcare provider or pharmacy.

You should contact your healthcare provider if you experience concerns or unexpected effects related to your treatment.

If you experience a medical emergency, seek immediate medical attention or contact emergency services.

8. Right to Refuse or Limit Service

HumanneRx reserves the right to refuse, suspend, or limit an order, treatment, service, or account where reasonably necessary for:

• Patient safety.
• Legal or regulatory compliance.
• Prescription requirements.
• Product availability.
• Fraud prevention.
• Inaccurate or incomplete information.
• Other legitimate business or safety reasons.

A healthcare provider may also decline to prescribe or approve a treatment when it is determined not to be medically appropriate.

9. Intellectual Property

Unless otherwise stated, all content appearing on the HumanneRx website, including:

• Text
• Logos
• Trademarks
• Branding
• Graphics
• Images
• Website designs
• Product information
• Videos
• Written materials

is owned by or licensed to HumanneRx and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or otherwise use website content without prior written permission from HumanneRx, except where permitted by law.

10. Payment Terms

HumanneRx accepts credit cards and other payment methods made available through the website.

Payments are processed through third-party payment providers and may be subject to their respective terms and conditions.

You agree to provide accurate billing and payment information.

HumanneRx reserves the right to cancel or decline transactions where payment information cannot be verified or where a transaction appears unauthorized, fraudulent, or otherwise problematic.

11. Third-Party Services and Links

The HumanneRx website may contain links to third-party websites, services, pharmacies, payment processors, healthcare providers, or other external resources.

HumanneRx does not control and is not responsible for the content, security, availability, policies, or practices of third-party websites or services.

Your use of third-party services may be subject to separate terms and privacy policies.

12. Order Acceptance and Cancellation

Submitting an order does not necessarily constitute acceptance of that order.

HumanneRx reserves the right to accept, decline, modify, or cancel an order where permitted by law, including due to:

• Product availability.
• Prescription or clinical requirements.
• Pricing or technical errors.
• Incomplete information.
• Compliance requirements.
• Suspected fraud or unauthorized activity.

If an order is cancelled after payment has been processed, any applicable refund will be issued according to the applicable refund and cancellation policy.

13. Privacy

When you use HumanneRx services or place an order, we may collect information necessary to provide our services, which may include:

• Name
• Email address
• Phone number
• Shipping information
• Billing information
• Order information
• Other information necessary to provide requested services

We may use information to:

• Process orders and payments.
• Coordinate services.
• Provide customer support.
• Communicate important updates.
• Improve our website and services.
• Meet legal and regulatory requirements.

For additional information regarding the collection and use of personal information, please review our Privacy Policy.

14. Shipping

Where applicable, orders will be processed and shipped according to the timeframe provided during checkout or otherwise communicated to you.

Delivery times may vary depending on location, product availability, pharmacy processing, carrier operations, weather, and other circumstances outside HumanneRx’s control.

HumanneRx does not guarantee a specific delivery date unless expressly stated otherwise.

Customers are responsible for providing complete and accurate shipping information.

15. Taxes and Fees

Customers are responsible for any applicable taxes, duties, shipping charges, or other fees associated with their purchase, except where otherwise stated.

Where required by applicable law, taxes will be calculated and added during checkout.

16. Pricing and Product Information Errors

HumanneRx makes reasonable efforts to ensure that product descriptions, pricing, availability, and other website information are accurate.

However, errors may occasionally occur.

If an error affects an order, HumanneRx reserves the right to correct the error and, where appropriate, cancel the affected order.

If payment has already been processed for a cancelled order, the applicable amount will be refunded.

17. Changes to These Terms

HumanneRx reserves the right to modify or update these Terms & Conditions from time to time.

Any updated version will be posted on this page.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms & Conditions, to the extent permitted by applicable law.

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which HumanneRx operates, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or your use of the website shall be handled in accordance with applicable law.

19. Contact Information

If you have questions regarding these Terms & Conditions, please contact HumanneRx: